Refund policy


We want you to be completely satisfied with your purchase! Our return Policy gives you 30 calendar days from delivery to return items for any reason. 

Eligibility

  • Returns accepted within 30 days of delivery
  • Items must be in original condition with tags attached
  • Hygiene-restricted items (underwear, swimwear, personal care) cannot be returned
  • Final Sale items are not eligible for return
  1. Start your return at our online portal here
  2. Select your order and the items you want to return
  3. Choose your return reason from the dropdown menu
  4. Print your prepaid return label when provided
  5. Package your items securely in original packaging when possible

**Note**: For marketplace orders (Amazon, eBay, etc.), initiate returns through that platform instead.

Refunds

  • Refund process within 5-7 business days after we receive and inspect your return
  • Choose between a refund to the original payment method or store credit
  • Store credit processes immediately upon approval
  • All refunds are subject to manual review and approval

Exchanges

Exchanges are not currently available - all returns must be processed for refund or store credit only.

Shipping

  • Customer pays return shipping costs unless the item is damaged, defective, or incorrect
  • For damaged, defective, or wrong items, we cover all return shipping costs

Damaged items

  • We'll make it right if your item arrives damaged, defective, or incorrect
  • Contact us with photos showing the issue for damaged or defective items
  • We cover all return shipping costs for these quality issues
  • Processing typically takes 3-5 business days once we receive your return

Contact

For returns support, contact our customer service team through your account portal or email us directly. Our team will respond promptly to assist with your return request.